UNMS Cloud controllers are inaccessible

Ubiquiti System Status

Incident Report for Ubiquiti System

Resolved

This incident has been resolved.

Posted May 05, 2020 - 01:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results. 95% of instance are back online and the rest will follow as soon as the instances finish processing actions queued during the outage, such as restarts.

Posted May 04, 2020 - 23:44 UTC

Update

We are continuing to work on a fix for this issue. We have managed to a small percent of controllers, but a majority are still inaccessible.

Posted May 04, 2020 - 22:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 04, 2020 - 20:07 UTC

Investigating

We are currently investigating this issue.

Posted May 04, 2020 - 19:58 UTC

This incident affected: UISP Cloud Console (UISP Cloud).