Resolved -
This incident has been resolved.
Sep 28, 21:12 UTC
Update -
We are continuing to monitor for any further issues.
Sep 28, 20:07 UTC
Monitoring -
We have managed to identify and fix the root cause of the outage. There is still a small group of affected users, however we expect this to completely resolve within the next few hours.
Sep 28, 20:05 UTC
Update -
An issue has been identified where voicemail and call transcriptions may fail. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
Sep 28, 18:58 UTC
Investigating -
An issue has been identified where some users may be unable to connect remotely to their devices. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
Sep 28, 18:01 UTC