UBIQUITI SYSTEM STATUS
All Systems Operational
Uptime over the past 90 days. View historical uptime.
UniFi Remote Access ? Operational
90 days ago
99.9 % uptime
Today
unifi.ui.com Operational
90 days ago
99.9 % uptime
Today
Remote Access Service ? Operational
SSO System ? Operational
SSO Service ? Operational
Account Service ? Operational
Unifi Elite Operational
Unifi Elite API Operational
Unifi Elite Billing API Operational
Support Operational
Help Center Operational
Live Chat Operational
Community Forum Operational
Community Operational
AmpliFi Cloud & UniFi Protect Operational
90 days ago
99.75 % uptime
Today
AmpliFi Cloud Production API ? Operational
90 days ago
99.75 % uptime
Today
UNMS Cloud Operational
90 days ago
100.0 % uptime
Today
UNMS Cloud Operational
90 days ago
100.0 % uptime
Today
Security Cloud Operational
90 days ago
100.0 % uptime
Today
Intrusion Detection/Prevention System Operational
90 days ago
100.0 % uptime
Today
Speedtest Operational
90 days ago
100.0 % uptime
Today
Speedtest Service Operational
90 days ago
100.0 % uptime
Today
Unifi Talk Operational
90 days ago
100.0 % uptime
Today
Unifi Talk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
UniFi Remote Access Outage
Resolved - Service has been restored to UniFi remote access. We apologize for the inconvenience.
Jan 14, 20:43 UTC
Monitoring - Our teams have implemented a fix and are monitoring results for the incident with UniFi remote access where some users may be unable to connect to devices when using mobile applications or unifi.ui.com.
Local access to devices is unaffected.
Jan 14, 18:48 UTC
Identified - An incident has been identified with UniFi remote access, causing connection issues for some users trying to access their controllers via unifi.ui.com or from their mobile applications.
Local access to devices is unaffected.
Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
Jan 14, 16:08 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Delayed emails sending
Resolved - Email sending is currently proceeding in realtime, and any backlog has sent.
Jan 12, 01:40 UTC
Investigating - We are currently experiencing delays with our email sending provider due to volume. Password reset emails (amongst others) may be delayed at this time.
Jan 12, 00:15 UTC
Jan 11, 2021
SSO maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 17:15 UTC
Scheduled - We are performing database maintenance that will cause temporary issues logging in to the SSO service between 17:15 UTC January 11th and 17:30 UTC January 11th.
This maintenance will also impact UniFi Network and UniFi Protect mobile applications.
Jan 11, 17:09 UTC
Jan 10, 2021
Cloud services outage
Resolved - This incident has been resolved.
Jan 10, 04:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 01:38 UTC
Update - We are continuing to investigate this issue.
Jan 9, 21:44 UTC
Investigating - We are experiencing a widespread outage with some cloud services. We are in the process of investigating and remediating this, and will post at status.ui.com periodically with any further updates.
Jan 9, 21:35 UTC
Jan 9, 2021
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