Cloud services outage

Ubiquiti System Status

Incident Report for Ubiquiti System

Resolved

This incident has been resolved.

Posted Jan 10, 2021 - 04:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2021 - 01:38 UTC

Update

We are continuing to investigate this issue.

Posted Jan 09, 2021 - 21:44 UTC

Investigating

We are experiencing a widespread outage with some cloud services. We are in the process of investigating and remediating this, and will post at status.ui.com periodically with any further updates.

Posted Jan 09, 2021 - 21:35 UTC

This incident affected: UniFi Remote Access (unifi.ui.com, Remote Access Service) and UI Account Management (SSO Service, Account Service).