Degraded remote access performance for some customers

UBIQUITI SYSTEM STATUS

Incident Report for Ubiquiti System

Resolved

Incident resolved.

Posted Nov 01, 2019 - 20:23 UTC

Monitoring

Remote access service has been restored. We are monitoring the servers closely.

Posted Nov 01, 2019 - 20:20 UTC

Identified

Remote connection service outage. We are working to resume service to everyone as quickly as possible.

Posted Nov 01, 2019 - 19:46 UTC

Investigating

We are investigating reports of slow remote access performance for some customers.

Posted Nov 01, 2019 - 19:33 UTC

This incident affected: AmpliFi Cloud & UniFi Protect (AmpliFi Cloud Production API).