Remote Access Connectivity Issues

Ubiquiti System Status

Incident Report for Ubiquiti System

Resolved

Service has been fully restored and we are monitoring the results.

Posted Dec 06, 2021 - 10:52 UTC

Investigating

An issue has been identified where users may not be able to connect remotely to devices via unifi.ui.com or through the UniFi mobile apps.
Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

Posted Dec 06, 2021 - 10:03 UTC

This incident affected: UniFi Remote Access (unifi.ui.com, Remote Access Service).