Remote Access Connectivity Issues

Ubiquiti System Status

Incident Report for Ubiquiti System

Resolved

This incident has been resolved.

Posted Jul 15, 2021 - 19:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2021 - 19:24 UTC

Investigating

An issue has been identified where some users may not be able to connect to devices via network.unifi.ui.com.
Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

Posted Jul 15, 2021 - 18:34 UTC

This incident affected: UniFi Remote Access (Remote Access Service).