AmpliFi Remote Access Connectivity Issues

Ubiquiti System Status

Incident Report for Ubiquiti System

Resolved

This incident has been resolved.

Posted Apr 20, 2023 - 18:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 20, 2023 - 18:13 UTC

Update

We are continuing to investigate this issue.

Posted Apr 20, 2023 - 17:23 UTC

Investigating

An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

Posted Apr 20, 2023 - 17:21 UTC

This incident affected: AmpliFi Remote Access (AmpliFi Cloud Production API).