Ubiquiti System Status

Remote Access Connectivity Issues

Incident Report for Ubiquiti System

Resolved

This incident has been resolved.

Posted Apr 07, 2022 - 16:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2022 - 15:19 UTC

Investigating

An issue has been identified where some users may be unable to connect remotely to their devices. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

Posted Apr 07, 2022 - 15:12 UTC

This incident affected: UniFi Remote Access (unifi.ui.com, Remote Access Service).