{
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We are actively monitoring the situation, assessing the impact across our platform, and working with AWS as they investigate.\n\nWe will provide updates as more information becomes available.","created_at":"2026-07-16T09:05:47.607Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T09:07:58.432Z","display_at":"2026-07-16T09:05:47.000Z","deliver_notifications":false,"tweet_id":null,"id":"3x5jg0k2xqqt","incident_id":"vrbmdfj13vx6","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Intermittent Connectivity in EU Region","status":"resolved","created_at":"2026-02-26T17:41:10.000Z","updated_at":"2026-02-27T06:42:20.498Z","monitoring_at":null,"resolved_at":"2026-02-27T02:23:40.884Z","impact":"none","shortlink":"https://stspg.io/p7h7k1qlv2mj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-26T17:41:10.000Z","reminder_intervals":null,"id":"x9zt4d90f41p","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-02-27T02:23:40.884Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-27T02:23:40.884Z","display_at":"2026-02-27T02:23:40.884Z","deliver_notifications":true,"tweet_id":null,"id":"ht3z7r6446lt","incident_id":"x9zt4d90f41p","custom_tweet":null,"affected_components":[{"code":"f4txj806xph9","name":"UniFi Remote Access - unifi.ui.com","old_status":"operational","new_status":"operational"},{"code":"50j8z65sq9pt","name":"UniFi Remote Access - Remote Access Service","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are continuing to monitor this issue.","created_at":"2026-02-26T17:42:17.888Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-27T06:42:20.493Z","display_at":"2026-02-26T17:42:17.000Z","deliver_notifications":true,"tweet_id":null,"id":"ymz9nk9c4vr5","incident_id":"x9zt4d90f41p","custom_tweet":null,"affected_components":[{"code":"f4txj806xph9","name":"UniFi Remote Access - unifi.ui.com","old_status":"operational","new_status":"operational"},{"code":"50j8z65sq9pt","name":"UniFi Remote Access - Remote Access Service","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.","created_at":"2026-02-26T17:41:36.672Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-26T17:41:36.672Z","display_at":"2026-02-26T17:41:36.672Z","deliver_notifications":false,"tweet_id":null,"id":"9bv79j18jxtx","incident_id":"x9zt4d90f41p","custom_tweet":null,"affected_components":[{"code":"f4txj806xph9","name":"UniFi Remote Access - unifi.ui.com","old_status":"operational","new_status":"operational"},{"code":"50j8z65sq9pt","name":"UniFi Remote Access - Remote Access Service","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified.","created_at":"2026-02-26T17:41:10.072Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-26T17:42:14.555Z","display_at":"2026-02-26T17:41:10.000Z","deliver_notifications":false,"tweet_id":null,"id":"dngq1w9p9v07","incident_id":"x9zt4d90f41p","custom_tweet":null,"affected_components":[{"code":"f4txj806xph9","name":"UniFi Remote Access - unifi.ui.com","old_status":"operational","new_status":"operational"},{"code":"50j8z65sq9pt","name":"UniFi Remote Access - Remote Access Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"unifi.ui.com","created_at":"2017-02-10T20:45:01.411Z","updated_at":"2026-07-24T13:48:22.934Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"f4txj806xph9","page_id":"r9sjd13s1zsp","group_id":"rq00dnp58ym6"},{"status":"operational","name":"Remote Access Service","created_at":"2017-02-13T19:01:06.906Z","updated_at":"2026-07-24T13:48:22.947Z","position":2,"description":"Remote Access Service","showcase":false,"start_date":null,"id":"50j8z65sq9pt","page_id":"r9sjd13s1zsp","group_id":"rq00dnp58ym6"}]},{"name":"SpeedTest Service Maintenance","status":"completed","created_at":"2026-01-09T13:45:03.945Z","updated_at":"2026-01-12T06:00:21.219Z","monitoring_at":null,"resolved_at":"2026-01-12T06:00:21.199Z","impact":"maintenance","shortlink":"https://stspg.io/70706n43ln7y","scheduled_for":"2026-01-12T05:00:00.000Z","scheduled_until":"2026-01-12T06:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-01-09T13:45:03.938Z","reminder_intervals":null,"id":"r4gjv1gt7wrj","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-01-12T06:00:21.199Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-12T06:00:21.199Z","display_at":"2026-01-12T06:00:21.199Z","deliver_notifications":false,"tweet_id":null,"id":"5bkdyg0q7996","incident_id":"r4gjv1gt7wrj","custom_tweet":null,"affected_components":[{"code":"tnsxmcnssfj8","name":"Speedtest - Speedtest Service","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-01-12T05:00:22.771Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-12T05:00:22.771Z","display_at":"2026-01-12T05:00:22.771Z","deliver_notifications":false,"tweet_id":null,"id":"12stjx8kbdpg","incident_id":"r4gjv1gt7wrj","custom_tweet":null,"affected_components":[{"code":"tnsxmcnssfj8","name":"Speedtest - Speedtest Service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Our SpeedTest service will undergo scheduled maintenance on Jan 12 from 05:00–06:00 UTC.\nDuring this period, wifiman.com and our SpeedTest cloud infrastructure will enter maintenance mode and may be temporarily unavailable. Thank you for your patience.","created_at":"2026-01-09T13:45:03.998Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-09T13:45:03.998Z","display_at":"2026-01-09T13:45:03.998Z","deliver_notifications":true,"tweet_id":null,"id":"pykdh5wl9lhx","incident_id":"r4gjv1gt7wrj","custom_tweet":null,"affected_components":[{"code":"tnsxmcnssfj8","name":"Speedtest - Speedtest Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Speedtest Service","created_at":"2020-06-26T14:21:38.126Z","updated_at":"2026-01-12T06:00:21.156Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"tnsxmcnssfj8","page_id":"r9sjd13s1zsp","group_id":"28myg6n1468q"}]},{"name":"[Scheduled] AmpliFi Remote Access Service Maintenance","status":"completed","created_at":"2025-11-26T18:05:25.425Z","updated_at":"2025-11-27T06:00:21.212Z","monitoring_at":null,"resolved_at":"2025-11-27T06:00:21.191Z","impact":"maintenance","shortlink":"https://stspg.io/h5wqxtbv3z4t","scheduled_for":"2025-11-27T02:00:00.000Z","scheduled_until":"2025-11-27T06:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-11-26T18:05:25.417Z","reminder_intervals":null,"id":"cj6qfzq7fs9k","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-11-27T06:00:21.191Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-27T06:00:21.191Z","display_at":"2025-11-27T06:00:21.191Z","deliver_notifications":false,"tweet_id":null,"id":"rnrpmqtv80zd","incident_id":"cj6qfzq7fs9k","custom_tweet":null,"affected_components":[{"code":"srxrnrly7lqz","name":"AmpliFi Remote Access - AmpliFi Cloud Production API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-11-27T02:00:21.217Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-27T02:00:21.217Z","display_at":"2025-11-27T02:00:21.217Z","deliver_notifications":false,"tweet_id":null,"id":"c526t91hx4lf","incident_id":"cj6qfzq7fs9k","custom_tweet":null,"affected_components":[{"code":"srxrnrly7lqz","name":"AmpliFi Remote Access - AmpliFi Cloud Production API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Our AmpliFi Remote Access service will undergo scheduled maintenance on Nov 27 from 02:00–06:00 UTC.\nWe expect this to last for 4 hours. During this period, AmpliFi Remote Access will enter maintenance mode and be temporarily unavailable. Thank you for your patience.","created_at":"2025-11-26T18:05:25.485Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-26T18:05:25.485Z","display_at":"2025-11-26T18:05:25.485Z","deliver_notifications":false,"tweet_id":null,"id":"zk2l64vhcdcs","incident_id":"cj6qfzq7fs9k","custom_tweet":null,"affected_components":[{"code":"srxrnrly7lqz","name":"AmpliFi Remote Access - AmpliFi Cloud Production API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"AmpliFi Cloud Production API","created_at":"2018-05-22T22:48:47.105Z","updated_at":"2025-11-27T06:00:21.149Z","position":1,"description":"Production facing AmpliFi cloud API endpoint\r\nhttps://cloud.amplifi.com\r\nhttps://client.amplifi.com\r\nhttps://device.amplifi.com","showcase":true,"start_date":null,"id":"srxrnrly7lqz","page_id":"r9sjd13s1zsp","group_id":"pkv1ynt228gk"}]},{"name":"Multiple Services: Partial Outage","status":"resolved","created_at":"2025-10-20T09:51:40.825Z","updated_at":"2025-10-21T07:14:26.533Z","monitoring_at":"2025-10-20T12:17:39.787Z","resolved_at":"2025-10-21T07:14:26.514Z","impact":"minor","shortlink":"https://stspg.io/qfrgz22972rg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T09:51:40.815Z","reminder_intervals":null,"id":"qr008hd20r6q","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-21T07:14:26.514Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T07:14:26.514Z","display_at":"2025-10-21T07:14:26.514Z","deliver_notifications":false,"tweet_id":null,"id":"vnsz28518yx5","incident_id":"qr008hd20r6q","custom_tweet":null,"affected_components":[{"code":"s78xyt2hftwd","name":"UniFi Talk - UniFi Talk","old_status":"partial_outage","new_status":"operational"},{"code":"zcxp48kb64sd","name":"Teleport VPN Service","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com","created_at":"2025-10-20T12:17:39.787Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T12:17:39.787Z","display_at":"2025-10-20T12:17:39.787Z","deliver_notifications":false,"tweet_id":null,"id":"9k21r7824l42","incident_id":"qr008hd20r6q","custom_tweet":null,"affected_components":[{"code":"s78xyt2hftwd","name":"UniFi Talk - UniFi Talk","old_status":"partial_outage","new_status":"partial_outage"},{"code":"zcxp48kb64sd","name":"Teleport VPN Service","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk.\nOur teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.","created_at":"2025-10-20T09:51:41.051Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T09:54:30.633Z","display_at":"2025-10-20T09:51:41.000Z","deliver_notifications":false,"tweet_id":null,"id":"kpl08lk02lx7","incident_id":"qr008hd20r6q","custom_tweet":null,"affected_components":[{"code":"s78xyt2hftwd","name":"UniFi Talk - UniFi Talk","old_status":"operational","new_status":"partial_outage"},{"code":"zcxp48kb64sd","name":"Teleport VPN Service","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"UniFi Talk","created_at":"2020-12-10T15:01:41.813Z","updated_at":"2025-10-21T07:14:26.458Z","position":1,"description":null,"showcase":true,"start_date":"2020-12-10T00:00:00.000Z","id":"s78xyt2hftwd","page_id":"r9sjd13s1zsp","group_id":"69rvbsgj8dx4"},{"status":"operational","name":"Teleport VPN Service","created_at":"2022-06-08T08:50:26.716Z","updated_at":"2025-10-21T07:14:26.477Z","position":12,"description":"UniFi Network Teleport VPN feature","showcase":true,"start_date":"2022-06-08T00:00:00.000Z","id":"zcxp48kb64sd","page_id":"r9sjd13s1zsp","group_id":null}]},{"name":"Remote Access and UI Account Service Degraded Performance","status":"resolved","created_at":"2025-09-24T10:25:23.532Z","updated_at":"2025-09-24T13:56:42.609Z","monitoring_at":"2025-09-24T12:37:33.045Z","resolved_at":"2025-09-24T13:56:42.593Z","impact":"minor","shortlink":"https://stspg.io/yh0h92574cgc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-24T10:25:23.519Z","reminder_intervals":null,"id":"h955p6xmxlyd","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-09-24T13:56:42.593Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-24T13:56:42.593Z","display_at":"2025-09-24T13:56:42.593Z","deliver_notifications":true,"tweet_id":null,"id":"6w255bzb3nn6","incident_id":"h955p6xmxlyd","custom_tweet":null,"affected_components":[{"code":"f4txj806xph9","name":"UniFi Remote Access - 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Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.","created_at":"2025-03-06T17:15:29.324Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T17:15:29.324Z","display_at":"2025-03-06T17:15:29.324Z","deliver_notifications":false,"tweet_id":null,"id":"08w3tzd2y5k8","incident_id":"dtvscfcdwf0y","custom_tweet":null,"affected_components":[{"code":"s78xyt2hftwd","name":"UniFi Talk - UniFi Talk","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"UniFi Talk","created_at":"2020-12-10T15:01:41.813Z","updated_at":"2025-10-21T07:14:26.458Z","position":1,"description":null,"showcase":true,"start_date":"2020-12-10T00:00:00.000Z","id":"s78xyt2hftwd","page_id":"r9sjd13s1zsp","group_id":"69rvbsgj8dx4"}]},{"name":"Some UISP Cloud instances are offline","status":"resolved","created_at":"2024-12-10T10:26:09.904Z","updated_at":"2024-12-10T22:54:52.467Z","monitoring_at":"2024-12-10T19:05:08.379Z","resolved_at":"2024-12-10T22:54:52.450Z","impact":"minor","shortlink":"https://stspg.io/bd8d3tgh839l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-12-10T10:26:09.899Z","reminder_intervals":null,"id":"nv4fnm5v7h95","page_id":"r9sjd13s1zsp","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-12-10T22:54:52.450Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-12-10T22:54:52.450Z","display_at":"2024-12-10T22:54:52.450Z","deliver_notifications":true,"tweet_id":null,"id":"ll5rm1kz4w0l","incident_id":"nv4fnm5v7h95","custom_tweet":null,"affected_components":[{"code":"kyb5xddvtwvg","name":"UISP Cloud Console - 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UISP Cloud","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2024-11-02T11:22:37.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-02T11:22:37.101Z","display_at":"2024-11-02T11:22:37.101Z","deliver_notifications":false,"tweet_id":null,"id":"n8xtgxngf299","incident_id":"xh8j64ggp856","custom_tweet":null,"affected_components":[{"code":"kyb5xddvtwvg","name":"UISP Cloud Console - UISP Cloud","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-11-02T10:38:51.923Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-02T10:38:51.923Z","display_at":"2024-11-02T10:38:51.923Z","deliver_notifications":true,"tweet_id":null,"id":"6mhxghk4mr42","incident_id":"xh8j64ggp856","custom_tweet":null,"affected_components":[{"code":"kyb5xddvtwvg","name":"UISP Cloud Console - 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UISP Cloud","old_status":"operational","new_status":"partial_outage"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-11-01T10:39:53.553Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-01T10:39:53.553Z","display_at":"2024-11-01T10:39:53.553Z","deliver_notifications":true,"tweet_id":null,"id":"2kts509sc412","incident_id":"xh8j64ggp856","custom_tweet":null,"affected_components":[{"code":"kyb5xddvtwvg","name":"UISP Cloud Console - UISP Cloud","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.","created_at":"2024-11-01T09:54:41.254Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-01T09:54:41.254Z","display_at":"2024-11-01T09:54:41.254Z","deliver_notifications":true,"tweet_id":null,"id":"v11gggqv1ntj","incident_id":"xh8j64ggp856","custom_tweet":null,"affected_components":[{"code":"kyb5xddvtwvg","name":"UISP Cloud Console - UISP Cloud","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"UISP Cloud","created_at":"2019-10-31T14:47:30.333Z","updated_at":"2024-12-10T19:05:08.342Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"kyb5xddvtwvg","page_id":"r9sjd13s1zsp","group_id":"mpgrpr8fftyh"}]}]
}